Our Privacy Commitments
jili30 is committed to protecting the personal data of every player who uses our platform. We operate in full compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA) of the Philippines, and the regulations issued by the National Privacy Commission (NPC). This Privacy Policy applies to all personal data collected through the jili30 website, mobile platform, and any related services.
By registering an account or using the jili30 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
256-Bit SSL Encryption
All data transmitted between your device and jili30 servers is protected by industry-standard 256-bit SSL encryption, keeping your personal and financial information secure at all times.
DPA 2012 Compliant
jili30 processes personal data in full compliance with the Philippine Data Privacy Act of 2012 and NPC regulations. Your rights as a data subject are fully respected.
No Unauthorized Sharing
jili30 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with trusted service providers and as required by law.
You Control Your Data
As a jili30 player, you have the right to access, correct, delete, and port your personal data. You can also withdraw consent for marketing communications at any time.
Transparent Cookie Use
jili30 uses cookies to improve your experience and analyze platform performance. You can manage your cookie preferences at any time through your browser settings.
Dedicated Privacy Support
Have a privacy concern or data request? Our support team is available 24/7 to assist you. All data subject requests are handled promptly and in accordance with applicable law.
1 Data Controller
For the purposes of the Philippine Data Privacy Act of 2012 and applicable data protection legislation, the data controller responsible for your personal data is jili30, operating the online casino platform accessible at jili30.org.
jili30 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with data protection obligations. You may contact the DPO at any time using the contact details provided in Section 15 of this Policy.
2 Personal Data We Collect
jili30 collects the following categories of personal data from players and platform users:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Mobile number, email address, residential address | Account communication, support, regulatory compliance |
| Financial Data | GCash number, bank account details, debit card details, transaction history | Processing deposits and withdrawals, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud detection, performance optimization |
| Usage Data | Games played, bet amounts, session duration, login history, bonus usage | Responsible gaming monitoring, personalization, regulatory reporting |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
| Marketing Preferences | Promotional opt-in/opt-out status, preferred communication channel | Sending relevant promotions and offers (with consent) |
jili30 does not collect sensitive personal information (as defined under the DPA) unless strictly required for KYC or regulatory compliance purposes, and only with your explicit consent where required.
3 How We Collect Your Data
jili30 collects personal data through the following means:
- Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
- Automated technologies: Technical and usage data collected automatically when you access the jili30 platform, including through cookies, web beacons, and server logs.
- Payment providers: Financial data received from payment processors such as GCash, PayMaya, and partner banks when you conduct transactions on the jili30 platform.
- Identity verification providers: Identity and document data received from third-party KYC verification service providers during the account verification process.
- Regulatory and fraud prevention sources: Data received from PAGCOR, law enforcement agencies, or fraud prevention databases where required by law or for the protection of jili30 and its players.
4 How We Use Your Personal Data
jili30 uses your personal data for the following purposes:
- Account management: Creating, maintaining, and managing your jili30 player account, including processing your registration and verifying your identity.
- Service delivery: Providing access to games, processing deposits and withdrawals, and delivering the full range of jili30 platform services.
- Legal and regulatory compliance: Fulfilling our obligations under Philippine law, PAGCOR regulations, Anti-Money Laundering Act (AMLA) requirements, and the Data Privacy Act of 2012. This includes mandatory reporting to PAGCOR and the Anti-Money Laundering Council (AMLC) where required.
- Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, unauthorized account access, and other illegal conduct.
- Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling behavior and administering responsible gaming tools such as deposit limits and self-exclusion.
- Customer support: Responding to your inquiries, resolving disputes, and providing technical assistance.
- Marketing communications: Sending you promotional offers, bonuses, and platform updates — but only where you have provided consent. You may withdraw consent at any time.
- Platform improvement: Analyzing usage data to improve the jili30 platform, optimize game performance, and enhance the overall player experience.
5 Legal Basis for Processing
jili30 processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:
- Consent: Where you have given explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
- Contractual necessity: Where processing is necessary for the performance of the contract between you and jili30 — i.e., providing the online casino services you have registered to use.
- Legal obligation: Where processing is required to comply with a legal obligation applicable to jili30, including PAGCOR regulations, AMLA requirements, and NPC directives.
- Legitimate interests: Where processing is necessary for the legitimate interests of jili30 or a third party, such as fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights and interests.
6 Data Sharing & Disclosure
jili30 does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
- Payment processors: GCash, PayMaya, and partner banks, for the purpose of processing your deposits and withdrawals.
- KYC and identity verification providers: Third-party providers engaged to verify your identity and documents during the account verification process.
- Fraud prevention and AML service providers: Third-party providers engaged to assist with fraud detection, anti-money laundering screening, and responsible gaming monitoring.
- IT and platform service providers: Cloud hosting, data storage, and technical infrastructure providers who process data on our behalf under strict data processing agreements.
- Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where required by law or regulatory obligation.
- Law enforcement: Philippine law enforcement agencies and courts, where jili30 is legally required to disclose personal data pursuant to a court order, subpoena, or other lawful process.
- Business transfers: In the event of a merger, acquisition, or sale of all or part of jili30's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.
7 Data Retention
jili30 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
- Account and identity data: Retained for the duration of your account and for a minimum of 5 years following account closure, in compliance with PAGCOR and AMLA record-keeping requirements.
- Transaction and financial data: Retained for a minimum of 5 years following the date of the transaction, as required by the Anti-Money Laundering Act.
- Communications and support data: Retained for 3 years following the resolution of the relevant inquiry or dispute.
- Technical and usage data: Retained for up to 2 years for security and fraud prevention purposes.
- Marketing preference data: Retained until you withdraw consent or request deletion, subject to applicable legal holds.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jili30's data disposal procedures.
8 Data Security
jili30 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and jili30 servers.
- Encryption of sensitive data at rest, including financial data and government ID information.
- Strict role-based access controls limiting employee access to personal data on a need-to-know basis.
- Regular security audits, vulnerability assessments, and penetration testing of the jili30 platform.
- Multi-factor authentication requirements for administrative access to systems containing personal data.
- Comprehensive data breach response procedures, including NPC notification within 72 hours of discovering a breach that poses a real risk of serious harm to data subjects.
While jili30 takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system is 100% secure. You are responsible for maintaining the security of your jili30 account credentials.
9 Cookies & Tracking Technologies
jili30 uses cookies and similar tracking technologies to enhance your experience on our platform. The following types of cookies are used:
- Strictly necessary cookies: Essential for the operation of the jili30 platform, including maintaining your login session and enabling core platform functionality. These cannot be disabled.
- Performance cookies: Used to collect anonymized data about how players use the jili30 platform, helping us identify and fix performance issues and improve the overall experience.
- Functional cookies: Used to remember your preferences, such as language settings and game display options, to provide a more personalized experience.
- Analytics cookies: Used to analyze aggregate platform usage patterns. Data collected is anonymized and used solely for internal analytics purposes.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jili30 platform.
10 Your Data Subject Rights
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili30:
- Right to be informed: The right to be informed of how your personal data is being collected and processed — which this Privacy Policy fulfils.
- Right of access: The right to request a copy of the personal data jili30 holds about you, along with information about how it is being processed.
- Right to rectification: The right to request correction of any inaccurate or incomplete personal data jili30 holds about you.
- Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable legal retention obligations.
- Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
- Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation where processing is based on legitimate interests.
- Right to withdraw consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
- Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.
To exercise any of the above rights, please contact jili30's Data Protection Officer using the contact details in Section 15. jili30 will respond to all data subject requests within 15 business days, in accordance with NPC guidelines.
11 Minors
The jili30 platform is strictly intended for persons aged 21 years and older, in accordance with Philippine law and PAGCOR regulations. jili30 does not knowingly collect personal data from individuals under the age of 21. If jili30 discovers that personal data has been collected from a person under 21, the account will be immediately closed, all data will be deleted, and any deposits will be returned in accordance with applicable law.
If you believe that a minor has registered on the jili30 platform, please contact our support team immediately so that we can take appropriate action.
12 International Data Transfers
jili30 primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines — for example, cloud infrastructure providers — jili30 ensures that such transfers are conducted in compliance with the Data Privacy Act of 2012 and NPC regulations, including through the use of appropriate contractual safeguards such as standard contractual clauses or equivalent data transfer mechanisms recognized by the NPC.
13 Third-Party Links
The jili30 platform may contain links to third-party websites or services for informational purposes. jili30 is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to personal data collected by jili30 through the jili30 platform.
14 Changes to This Privacy Policy
jili30 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email or in-platform notification at least 7 days before taking effect. The "Last updated" date at the top of this Policy will be revised accordingly. Your continued use of the jili30 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
15 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jili30, please contact our Data Protection Officer:
- Email: [email protected]
- General Support: [email protected]
- Live Chat: Available 24/7 via the jili30 platform
- Response time: Data subject requests are handled within 15 business days
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.